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Multiwave FAQ

MultiWave has proven itself to be a wonderful addition to anyone's Power Plant.

MultiWave provides new and in many cases better AC waveforms for powering your equipment.

As with any new technology, there are bound to be lots of questions and concerns as to whether or not everything is working right, and so forth.

We thought it might be valuable to list a number of frequently asked questions concerning our new Technology.

If you find that the question you have is not listed on this page, please contact Paul McGowan via e-mail and let us know what your question is. We will respond back to you ASAP with an answer.

On some MultiWave settings, there's an odd noise coming from my equipment.

MultiWaves are not your standard 60 Hz sine waves that typically power our equipment. They are in fact better. However, powering a unit with MultiWave may result in your unit's power transformer making noises that are unusual.

These noises are not harmful to your equipment. Every power transformer in every piece of electronic equipment makes a mechanical noise when powered. This is normal. Many times those noises are quite low and require us to place our ear next to the piece of equipment to hear it. The typical mechanical noise one hears is a steady state 60 Hz "hum". This, in many cases, will not be as noticeable as the same level of noise produced by your transformer when powered with a MultiWave. This is because the ear is more sensitive to a varying noise source than it is to a steady state noise source.

In any case, the noise should not be able to be heard from more than a couple of feet away.

Should you find the noise your transformer makes to be objectionable, we suggest going to MultiWave setting PS2.

My Power Plant runs cooler/hotter when I use MultiWave

With many pieces of AV gear, the Power Plant will actually run cooler than it did prior to the installation of MultiWave. This is because in many cases a properly designed power supply will find MultiWave a far more efficient method of power delivery.

In nearly an equal number of cases, the Power Plant will run hotter when powering other equipment. This can be caused by inefficiencies in your unit's power supply.

If your Power Plant is running significantly hotter than it was prior to MultiWave, it may be advantageous to lower the Power Plant's output voltage. To accomplish this, use the mode button on the Power Plant to access the flashing voltage change display. Using the up/down arrows, lower the Power Plant's output voltage from the default setting of 117 volts (230 v) to 112 volts (224 v). This should lower the amount of heat produced by the Power Plant.

When I first power up the Power Plant, the display reads "Sin" what does that mean?

"Sin" is short for sine wave. When the unit reads "Sin" it means you are still in the sine wave mode. To access MultiWave mode, use the up/down front panel buttons and press up. SS1 will appear. This is the first and most popular MultiWave setting.

Can I change different MultiWave settings "on the fly"?

Yes, by all means. While you are listening to your system, or viewing your system's projector or TV, it is perfectly acceptable to change MultiWave settings "on the fly".

What's special about the first MultiWave setting, SS1 and can I try others?

SS1 is simply our favorite MultiWave setting. We thought initially that it might be easier to let people know what we liked best, as opposed to just listing the various options in order. Our system is a 1/2 solid state 1/2 tube system.

We encourage you to try different settings. For instance, many customers have reported that SS5 is their favorite, while others report SS8 is theirs. Of course, theirs always PS2, which we recommend highly as well.

Of the 9 settings of MultiWaves, we find the above mentioned ones to be the most popular, along of course with SS1.

Feel free to experiment.

The instructions say there are 10 MultiWaves, but I count only 9.

You obviously can count better than we can. This was an error in the operating instructions. Sorry.

Can I use a turntable with MultiWave?

Yes and no. If your turntable uses an AC motor, then the answer is no. If your turntable uses a DC motor, then the answer is yes.

Most turntables use an AC motor, so our standard answer would be no. If you must run your turntable from the Power Plant, then we suggest you use the 60 Hz setting for 33 1/3 rpm records, and the 81 Hz rpm setting for 45 rpm records.

What about DVD players and CD players. Can I use these with MultiWave?

Sure. No problem. These all run from DC motors and benefit greatly from MultiWave.

My stereo equipment's transformer buzzes really loudly with MultiWave

This is a very unusual circumstance. The first thing to try is MultiWave setting PS2. If the unit's transformer still makes a lot of noise, then you should next try lowering the output voltage of the Power Plant.

To accomplish this, use the mode button on the Power Plant to access the flashing voltage change display. Using the up/down arrows, lower the Power Plant's output voltage from the default setting of 117 volts (230 v) to 112 volts (224 v). This should lower the amount of heat produced by the Power Plant.


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